Grantham University demonstrates commitment to the affordability and accessibility of higher education by facilitating education that fits into the student schedule and is provided through a system that allows individuals around the world to participate. One of the key things that makes this kind of venture successful is good and open communication. Students knew that Grantham were invested in what they were doing, that university wanted to help them out and help them to realize that university were here as a service to them to help them fulfill the goals that they had in mind.
Support from top administration is key. The greatest support, in terms of initiative at Grantham, came from the provost, the vice president of academic affairs. And a large part of what the team is doing is driven by the strategic goals. They put together a plan that considered the academic side and the student services side of the college. One important part of the plan was looking at revenues and expenditures as they related to online education.